Bopple Help Centre Help Center home page
Submit a Request
Sign in
  1. Bopple Help Centre
  2. 📲 Bopple for Customers

📲 Bopple for Customers

Helping customers place orders using Bopple.

Account

  • How do I create an account?
  • Why am I told my email is already in use?
  • How do I reset my password?
  • How do I update my account?
  • Why can't I sign in with Apple / Google / Facebook?
  • How do I update my payment method?
See all 8 articles

Order Basics

  • How do I pay for my order?
  • Can I use a promo code?
  • How do I get a receipt for my order?
  • Can I change or cancel my order?
  • Do I earn loyalty points for my order?

Order Issues

  • How do I receive a refund for an order?
  • Why did the delivery driver ask for my date of birth?
  • Where is my delivery order?
  • How do I submit feedback on the quality of the food or drink I received?
  • Why did I see a 'Confirm Your Order' message?
  • What if the venue says they didn't receive my order?
See all 8 articles

Payments

  • How are payments and refunds processed?
  • Authorisations and pending charges
  • How is my payment information handled?

General App Info

  • Feedback & bug reports
  • App permissions & notifications
Bopple Help Centre