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  2. Bopple FAQs

Bopple FAQs

Everything you need to know when using Bopple to order and pay at your favourite restaurants, cafes and bars.

Account

  • How do I create an account?
  • Why can't I sign in with Apple / Google / Facebook?
  • Why am I told my email is already in use?
  • How do I update my account?
  • How do I reset my password?
  • Why can't I reset my password?
See all 9 articles

Order Basics

  • How do I pay for my order?
  • How do I get a receipt for my order?
  • Can I change or cancel my order?

Order Issues

  • How do I receive a refund for an order?
  • Why did I see a 'Confirm Your Order' message?
  • What if the venue says they didn't receive my order?
  • What should I do if my order is incomplete or incorrect?

Payments

  • How are payments and refunds processed?
  • Authorisations and pending charges
  • How is my payment information handled?

General App Info

  • Network errors when browsing ordering apps and websites
  • App permissions & notifications
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