📲 Bopple for Customers

Account

• How do I create an account?
• Why am I told my email is already in use?
• How do I reset my password?
• How do I update my account?
• Why can't I sign in with Apple / Google / Facebook?
• How do I update my payment method?

See all 8 articles

Order Basics

• How do I pay for my order?
• How do I get a receipt for my order?
• Can I change or cancel my order?

Order Issues

• How do I receive a refund for an order?
• Why did I see a 'Confirm Your Order' message?
• What if the venue says they didn't receive my order?
• What should I do if my order is incomplete or incorrect?

Payments

• How are payments and refunds processed?
• Authorisations and pending charges
• How is my payment information handled?

General App Info

• App permissions & notifications