If you have been waiting longer than the venues estimated delivery time please contact the venue directly. If you are unable to get in touch with the venue and have not received your order please do not hesitate to use the
Contact Support option on the
ABOUT screen in the app (or contact us here) so we can investigate and assist.
If you are experiencing any issues with the status of your order through DriveYello's status page please contact the venue directly or contact the driver. Once the venue has been contacted they are able to investigate this further.
If you are unable to get in touch with neither the venue or driver please get in contact with us here and we will respond to you as soon as possible.